Discounts or Financial Assistance: While you usually can’t use your insurance to cover the cost of a medical alert device, other discounts may be available.Some companies offer protection plans for a small monthly fee that ensure you won’t face an expensive fee if anything happens to your device. Device Replacement: Accidents happen, and sometimes devices get lost or damaged, so you should ask about the company policy regarding device replacement or repairs.You should try to choose a company that permits you to cancel at any time. However, in many cases, companies will allow you to cancel at any time even if you’ve paid for a year in advance. Some companies may even charge expensive shipping fees for equipment returns. Cancellation and Return Policy: Find out if the company charges a cancellation fee.Since situations can change without warning, it’s a good idea to avoid these types of agreements. Contracts: Some companies will try to lock you into a long term contract.Extra fees like this can add up quickly, greatly increasing the price of the device. Some companies are not transparent when it comes to things like activation fees or shipping costs. Extra Fees: Always ask if there are any extra start-up fees that aren’t revealed in the advertised price. ![]() Many companies lock you in at the rate you sign up for, but it’s always a good idea to check and make sure your cost won’t increase. Price Locks: Find out if the company’s price can vary in the future.Before signing a contract with any medical alert company, always be sure to ask about these things: You should always ask about anything you don’t fully understand and make sure you’re comfortable with the company’s payment structure and policies. Speaking to a company representative is the best way to ensure you’re clear on what you are signing up for and to avoid falling victim to scams or other dishonest marketing tactics. But certain insurance policies in some areas may offer some assistance, so it’s important to check your individual policy to find out whether or not the systems are eligible for coverage. It’s important to note that Medicare, Medicaid, and private insurance usually don’t cover the cost of a medical alert system. There are some companies that offer systems for purchase. Since you don’t actually own the equipment, you’ll need to return it when you’re done with it. When you purchase a medical alert system, you’re typically renting the device and paying a monthly subscription for the monitoring service. If you choose to pay quarterly or annually, some companies will offer a discounted price, but you may be locked into the service for that period of time. Instead of agreeing to a long-term contract, you’ll typically sign up for service for a prespecified amount of time – monthly, quarterly, semi-annually, or annually. Individual companies also have their own pricing structures for their products. Many caregivers are more comfortable with monitored systems because they know that someone will be there for their loved one even when they’re not.īased on the type of system you chose and the features you select, the cost of a medical alert system can vary quite a bit. For some customers, this might mean having 9-1-1 dialed immediately by an operator if the caller isn’t able to communicate, while for others it might mean that the monitoring center contacts the caller’s caregiver when the button is pressed. Many companies allow customers to set up an individual emergency action plan. If the caller isn’t able to communicate, the operator will either dispatch emergency services to the caller’s location or follow the caller’s individual emergency action plan. If the user that called for help is able to speak, the operator will converse with them, assess the situation, and take the appropriate course of action. Operators at these monitoring centers undergo extensive training in handling emergency calls and emergency procedures, so they’re well prepared to assist callers no matter what the emergency may be. ![]() Some of these monitoring centers are independently owned and operated by the producers of the medical alert system while others are operated by a third-party company. With a monitored medical alert system, a user that presses their personal help button will be connected to an emergency monitoring center.
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